Menu:

Guarantees


30 Day Money Back Guarantee

We offer a 30-day money back guarantee on all our hosting packages.

Sign up for today, risk-free, and you will see why LogicalPages has consistently garnered customer praise and a reputation for rock-solid reliability.

If for any reason you are unsatisfied with our service within your first 30 days, simply notify us and your contract fees will be reversed.

We would like the chance to work with you to resolve any problems you experience, however if you would rather just part ways, we will give your money back. No advanced notification required, no paperwork, no red tape, no questions asked, no catches whatsoever.

Please note that this 30 day money back guarantee excludes domain name registration and credit card processing fees and only new customers are eligible.

This money back guarantee is VOID if your account violates our Terms of Serivce or Service Agreement.


Price Lock Guarantee

We also offer a Price Lock Guarantee which means you never have to worry about a price increase. Whatever you sign up for originally you pay for life of the subscription.


99.9% Uptime Guarantee

You purchase our services to keep your site will be online. When it's not online, you shouldn't pay. It's that simple.

We rarely have downtime, but on occasion, we will encounter a hardware or software issue that may force us to perform a brief service interruption.

In all but the most urgent cases, we will send out an email notifying customers of maintenance that is to be performed. When notice is sent at least two hours prior to service interruption, the outage does not qualify for our uptime guarantee.

Service credits are calculated as follows (all times are calculated in downtime per month):

Contact our billing department to request a pro-rated service credit in accordance with this Guarantee. Service credits issued for downtime are issued in the form of credits to your Site5 account, and will be automatically applied to future invoices. Cash refunds will not be issued as a result of downtime. Site availability guarantee does not include downtime that is out of Site5's control, including but not limited to: upstream network outages, internet backbone congestion, outages caused by acts of god, and facility power failures. Account must also be in good standing and not in violation of our TOS or Acceptable Use policies.